Amethyst - Advance Call Recording Solution(Trunk,Extension, VoIP and clientside) with Agent Quality Management and 3rd party integration SDK
Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks
by Lee Hendricks » Tue Mar 05, 2019 2:59 pm
AastraMail server uses audio received via email from the Controller, and loads in these audio files as recordings
Note:
The call details on the email does not contain the the call direction (No incoming or outgoing) hence the recording will not state the call direction
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Lee Hendricks
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- Posts: 150
- Joined: Mon Aug 25, 2014 2:18 pm
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