Amethyst critical errors report for Homechoice Pty(Ltd) (ame

Amethyst - Advance Call Recording Solution(Trunk,Extension, VoIP and clientside) with Agent Quality Management and 3rd party integration SDK

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

Amethyst critical errors report for Homechoice Pty(Ltd) (ame

Postby homechoiceTS » Fri Oct 18, 2013 9:59 am

Hi Belinda,

Can you Please assist with the below error on Amethyst.

To the Amethyst critical administrator

Amethyst has experienced some critical errors.
Critical errors should be investigated and must never be ignored.


--------------------- CRITICAL ERRORS START HERE ---------------------
[2013-10-18 07:50:08] Version [1.6.3.18]Archive error: Error unmounting NFS archive drive: Operation not permitted

---------------------- CRITICAL ERRORS END HERE ----------------------
You do not have the required permissions to view the files attached to this post.
homechoiceTS
 
Posts: 6
Joined: Tue Mar 05, 2013 11:11 am

Re: Amethyst critical errors report for Homechoice Pty(Ltd)

Postby Belinda Frick » Mon Oct 21, 2013 9:57 am

The message says that NFS cannot be unmounted. Usually it will do this if something is still busy on the drive.

Each night at 21h00 auto archive takes place. It will log any issue in the admin log. Please check the admin log for more details - refer to topic How do I know my archive/archiving was successful?
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm


Return to Amethyst

Who is online

Users browsing this forum: No registered users and 1 guest