Recording not reflecting

Amethyst - Advance Call Recording Solution(Trunk,Extension, VoIP and clientside) with Agent Quality Management and 3rd party integration SDK

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Recording not reflecting

Postby juliana » Fri Mar 23, 2012 11:07 am

Hi,
Recording on 2562 shows as being recorded today, but I can't trace her recordings. Looked under Supervisor "Juliana" who has overall access and under Clinicalauth - nothing. What am I missing?
juliana
 
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Joined: Thu Mar 15, 2012 10:43 am

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