VoIPRecorder not recording

Amethyst - Advance Call Recording Solution(Trunk,Extension, VoIP and clientside) with Agent Quality Management and 3rd party integration SDK

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VoIPRecorder not recording

Postby GreggB » Fri Jun 07, 2013 11:53 am

2013-06-07 11:27:24.263 [1.6.3.29] MTOpenBoard attempt 2 (Error code: 0xE0002018: Board device not opened for access)
2013-06-07 11:27:34.590 [1.6.3.29] MTOpenBoard attempt 3 (Error code: 0xE0002018: Board device not opened for access)
2013-06-07 11:27:44.917 [1.6.3.29] MTOpenBoard attempt 4 (Error code: 0xE0002018: Board device not opened for access)
2013-06-07 11:27:55.244 [1.6.3.29] MTOpenBoard attempt 5 (Error code: 0xE0002018: Board device not opened for access)
2013-06-07 11:28:05.572 [1.6.3.29] MTOpenBoard attempt 6 (Error code: 0xE0002018: Board device not opened for access)
2013-06-07 11:28:15.899 [1.6.3.29] MTOpenBoard attempt 7 (Error code: 0xE0002018: Board device not opened for access)
2013-06-07 11:28:26.226 [1.6.3.29] MTOpenBoard attempt 8 (Error code: 0xE0002018: Board device not opened for access)
2013-06-07 11:28:36.553 [1.6.3.29] MTOpenBoard attempt 9 (Error code: 0xE0002018: Board device not opened for access)
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GreggB
 
Posts: 15
Joined: Thu Aug 30, 2012 9:21 am
Location: Hatfield Pretoria

Re: VoIPRecorder not recording

Postby GreggB » Fri Jun 07, 2013 4:26 pm

I came right. It was my Switch, that was mirroring the network port from the PABX. It lost its config. I added the port mirror on port 20 and monitor on port 15 and it is working again.
GreggB
 
Posts: 15
Joined: Thu Aug 30, 2012 9:21 am
Location: Hatfield Pretoria


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