Amethyst - No call details

Amethyst - Advance Call Recording Solution(Trunk,Extension, VoIP and clientside) with Agent Quality Management and 3rd party integration SDK

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Amethyst - No call details

Postby leonap » Mon Mar 30, 2015 9:23 am

On the supervisor interface, there is no call CLI displayed. Only the first 3 digits of the number for 2 users out of 18 users. Please advise how to rectify this.
leonap
 
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