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Amethyst

Amethyst - Advance Call Recording Solution(Trunk,Extension, VoIP and clientside) with Agent Quality Management and 3rd party integration SDK

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Amethyst

Postby Annatjie » Tue Apr 14, 2015 12:20 pm

N3TC voice recorder is not working since the beginning of this month. Please assist.
Annatjie
 
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Joined: Tue Jan 03, 2012 12:53 pm
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Re: Amethyst

Postby Lindisa Bajisi23 » Thu Apr 16, 2015 11:59 am

Hi Annatjie

The issue is either with the connection to the server, the recording server or the recording software.

To determine the solution please refer to the forum post:
How do I know AMTCards are recording?
Lindisa Bajisi23
 
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Joined: Mon Mar 02, 2015 9:07 am
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