Incomplete Number

[leonap]

Dear Support
Amethyst: 24.06.2015 – Number not completely captured in the number field.
Same call but in the first instance the complete 10 digit number 0810273710 was displayed, thereafter a digit was missing (9 digits) 081027 310 is displayed for the same call.
Please can you investigate and advise what occurred.

CAll details:
User Name GALE GIE
Extension 110
User IP AMTSRCCRE
Destination FREECALL - (ZA)
When 2015-06-24 13:36:25
Number 0810273710
Recording # C150624-0009D1
Duration 00:00:23
Reference
Extra information
Signal codecs G.729
RTP codecs G.729
Mixed codecs False
Total packets 2,373
Lost packets 0
Delayed packets 0


Thanks
LP