Voicemail - Mitel service

Amethyst - Advance Call Recording Solution(Trunk,Extension, VoIP and clientside) with Agent Quality Management and 3rd party integration SDK

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Voicemail - Mitel service

Postby Lee Hendricks » Wed Jul 25, 2018 2:25 pm

Voicemail recordings are controlled by the Mitel PABX itself. Amethyst does not record or maintain this function.
To get a perspective, when a call goes to voicemail the PABX records the call left as a voicemail.
This will happen regardless of if the company has a recording solution or not.

The might not be a default setting on Mitel but it can be configured by the PABX vendor.

The voicemail function can then be automatically emailed to the addresses link to this function.
For this function, consult the PABX Vendor.
Lee Hendricks
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Joined: Mon Aug 25, 2014 2:18 pm

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