Pop up closing remaining windows

Amethyst - Advance Call Recording Solution(Trunk,Extension, VoIP and clientside) with Agent Quality Management and 3rd party integration SDK

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

Pop up closing remaining windows

Postby Lee Hendricks » Wed Sep 19, 2018 11:48 am

At Indwe East London, the users are experiencing an issue with their Pop ups

We have done a few tests with a user and can confirm that if the pop up window has more than one tag, it allows you to update the latest Tag.
When trying to tag the second window it disappears after the tagging the first window.

This site has recently been upgraded to the latest AMT PC Client version 1.6.5.25

The correct function is that the window needs to stay open so that the windows listed behind them can also be tagged.

Outstanding:
Resolve the Pop up issue where the rest of the pop ups listed behind the latest pop up is still available to update
Lee Hendricks
 
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Joined: Mon Aug 25, 2014 2:18 pm

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