AastraMail StarterPack Solution [incomplete]

Amethyst - Advance Call Recording Solution(Trunk,Extension, VoIP and clientside) with Agent Quality Management and 3rd party integration SDK

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

AastraMail StarterPack Solution [incomplete]

Postby Lee Hendricks » Tue Mar 05, 2019 2:59 pm

AastraMail server uses audio received via email from the Controller, and loads in these audio files as recordings


Note:
The call details on the email does not contain the the call direction (No incoming or outgoing) hence the recording will not state the call direction
Lee Hendricks
 
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