AastraMail StarterPack Solution [incomplete]

Amethyst - Advance Call Recording Solution(Trunk,Extension, VoIP and clientside) with Agent Quality Management and 3rd party integration SDK

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

AastraMail StarterPack Solution [incomplete]

Postby Lee Hendricks » Tue Mar 05, 2019 2:59 pm

AastraMail server uses audio received via email from the Controller, and loads in these audio files as recordings

The call details on the email does not contain the the call direction (No incoming or outgoing) hence the recording will not state the call direction
Lee Hendricks
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Joined: Mon Aug 25, 2014 2:18 pm

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