AMETHYST2: How to I check which user are in which groups?

Amethyst - Advance Call Recording Solution(Trunk,Extension, VoIP and clientside) with Agent Quality Management and 3rd party integration SDK

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AMETHYST2: How to I check which user are in which groups?

Postby Belinda Frick » Thu Nov 19, 2020 10:29 am

Log into Supervisor with administrator login:
20201119-AMT2-SUP-1.png


Select ‘Administrations’ page:
20201119-AMT2-SUP-admin-1.png


Click on the icon for Group Diagram:
20201119-AMT2-SUP-diagram-1.png


To see which supervisor are linked to which groups tick ‘Show supervisors linked to the group’.
To see which Users are linked to which groups tick ‘Show Users linked to the groups’.

To only view information for a certain group and next level groups, double-click on the group – colour will change RED, click OK for popup:
20201119-AMT2-SUP-diagram-2.png
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Belinda Frick
 
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