Good day,
Our client's TNG stopped working due to a buffer error. Support has tried to fix this remotely, but unable to do so due to the 1.0.7.7 version giving problems. They want to upgrade the system to 1.1.1.12, but unable to do so due to the subscription having expired.
They've asked me to contact Accounts, which I have, but no reply as yet.
Please urgently get someone to fix this issue.
Regards
buffer errors, support unable to fix
Moderators: Leon van Heerden, Luanda_Junzi
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buffer errors, support unable to fix
by isoftnet » Fri Nov 06, 2015 9:31 am
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- isoftnet
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- Joined: Mon Oct 06, 2014 10:11 am
Re: buffer errors, support unable to fix
by Luanda_Junzi » Wed Nov 11, 2015 10:59 am
Good Day iSoftnet
as per our telephonic conversation
We suggested killall tng.
Move the datatex folder
Uninstall tng
Run the new install
Don't import anything from the old tng.
Kind reagrds
Luanda
as per our telephonic conversation
We suggested killall tng.
Move the datatex folder
Uninstall tng
Run the new install
Don't import anything from the old tng.
Kind reagrds
Luanda
- Luanda_Junzi
- Posts: 142
- Joined: Wed Feb 25, 2015 2:30 pm
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