The client has an LG FPll pabx system.The plug-in is the PlggdkFPll.lll.
The TNG was operating OK till the 04/04/13.I get all the raw data in the RAW.txt file.
Attached herewith is the RAW.txt file.
TNG Call List
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TNG Call List
by Peter Ward » Wed Apr 10, 2013 8:20 am
You do not have the required permissions to view the files attached to this post.
- Peter Ward
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- Joined: Tue Jul 31, 2012 1:32 pm
Re: TNG Call List
by Odette Danster » Thu Apr 11, 2013 11:37 am
Dear Peter
As per telephonic conversation dated, 10 April 2013.
Please take a screenshot of the 'Communication Configuration' in TNG under "General Settings" and attach it to this forum post.
On the 'Call List' page, please check the date and time the records displayed. Was there any changes made to the PABX or TNG PC?
Support will log an investigation using the rawdata provided and the information from screenshot.
As per telephonic conversation dated, 10 April 2013.
Please take a screenshot of the 'Communication Configuration' in TNG under "General Settings" and attach it to this forum post.
On the 'Call List' page, please check the date and time the records displayed. Was there any changes made to the PABX or TNG PC?
Support will log an investigation using the rawdata provided and the information from screenshot.
- Odette Danster
- Posts: 126
- Joined: Thu Nov 18, 2010 12:01 pm
Re: TNG Call List
by Peter Ward » Tue Apr 16, 2013 8:00 am
Morning Odette,
Did you receive the screenshot of the settings? The call list displays the last entry was on the 04/04/2013, which is correct. No changes were made to PABX or the TNG PC. There IT tech has also confirmed that the PC is OK.
Thanks
Peter (Nortel)
082 316 5112
Did you receive the screenshot of the settings? The call list displays the last entry was on the 04/04/2013, which is correct. No changes were made to PABX or the TNG PC. There IT tech has also confirmed that the PC is OK.
Thanks
Peter (Nortel)
082 316 5112
- Peter Ward
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- Joined: Tue Jul 31, 2012 1:32 pm
Re: TNG Call List
by Peter Ward » Tue Apr 16, 2013 8:02 am
Could you please liase with Ruzette on 021 915 6620.
This is rather urgent.
This is rather urgent.
- Peter Ward
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- Joined: Tue Jul 31, 2012 1:32 pm
Re: TNG Call List
by Peter Ward » Tue Apr 16, 2013 8:16 am
It seems that I having a problem posting the screenshot.
Please advise
Please advise
- Peter Ward
- Posts: 6
- Joined: Tue Jul 31, 2012 1:32 pm
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