Phones with recording issues

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Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

Phones with recording issues

Postby Leon van Heerden » Thu Nov 05, 2015 8:21 am

Datatex has started this list to show which phones are not working 100% or at all.
Please check if your phone is listed here with a work around in case your phone is not working.

Samsung Note 3 Android 4.4.2
Reported issue: Recordings either does not work or recording contains only static.
Multiple instances of this issue has been reported. Other recording apps have reported the same issue.
Solution:
Code: Select all
Using iReCall, use the Audio Setting : uplink and down link

Possible Workaround:
Code: Select all
At least one instance of using the wired headset has resulted in a working recording.



Google Nexus 5, 6P, 5X Android 5.2.1 and 6
Reported issue: Recordings are only recording the microphone side. The remote party is not heard on the recordings. This issue has been reported on other recording apps as well.
Workaround:
Code: Select all
Using a wired headset results in proper recordings.


Samsung Galaxy S5 Android 5.0:
Reported issue: Recordings through Bluetooth car kit are scrambled.
Workaround:
Code: Select all
Disengage the blue tooth if the recording is required and use the handset normally.


Samsung Galaxy Tab4: This device is listed as a non supported device because of the APIs that iReCall is using.

Huawei P9
Reported Issue: Recording on Speaker phone and Car Bluetooth is one sided. The Mic only records. No speaker.

Reported Issue: the iReCall app stops working until you open the app again.
Workaround: The battery saving feature "Close apps when locking screen" kills apps by default. Make sure the you mark iReCall as "Do not kill"
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Leon van Heerden
http://www.datatex.co.za
Leon van Heerden
 
Posts: 332
Joined: Fri Oct 29, 2010 11:21 am
Location: Cape Town

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