How to report an problem

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Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

How to report an problem

Postby Leon van Heerden » Thu Nov 05, 2015 10:24 am

We require the following information to try and assist. Please create a new post explaining the issue that are experiencing. Then answer these questions. A simple way is to copy these questions and paste them in your post and answer next to each question;

  1. Make and Model of mobile device:
  2. Version of Android
  3. Is the device running Stock version of Android or Custom ROM:
  4. Is the device rooted or not?
  5. Which version of iReCall do you have installed?
  6. Is iReCall installed on a SD card or on the internal storage?
  7. Which Audio Setting are you using to make your recordings?
  8. Do you have a White list or Black list configured?
  9. Are you using the WiFi only setting?
  10. How are you using your device to make calls?
    (Directly through normal handset/ Blue tooth / Wired Head set/ Speaker phone/ other)
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Leon van Heerden
http://www.datatex.co.za
Leon van Heerden
 
Posts: 332
Joined: Fri Oct 29, 2010 11:21 am
Location: Cape Town

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