AMTMitelCRE log entry: Error getting SRC config: Connection

[Belinda Frick]

What does this 'amtmitelcre.log' entry means?

Code: Select all

Version [1.6.4.31] Error getting SRC config: Connection refused

• The 'dtxsrcconfig' program handles the communication between the MSL and AMETHYST to auto update AMETHYST Device List and CRE recording with changes update to the MSL (phone configured to point to CRE). If this is not running, then the auto update with MSL changes cannot update to AMETHYST. NOTE: You will need Datatex's Support to assist in checking if it is running.
  
  
• In the older versions of AMTMitelCRE (before 1.6.4.33) , you could get this error if the server was restarted. NOTE:[/b][/u] You will need Datatex's Support to assist in checking if it is running.
  
  
• This error could also be resolved by stopping/starting the AMTMitelCRE. NOTE: If you stop/start the AMTMitelCRE, the current recordings will be cut and no recordings will take place durting this process.