No encryption key/Recording Failure/SRTP to PCM failure

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No encryption key/Recording Failure/SRTP to PCM failure

Postby Belinda Frick » Tue Apr 16, 2013 9:30 am

AMTMitelCRE log entries:

Code: Select all
[2013-04-02 08:30:45.993] Version [1.6.4.42] CRITICAL ERROR: No encryption key for A130402-00003C_rx.rtp
[2013-04-02 08:30:45.993] Version [1.6.4.42] CRITICAL ERROR: Recording Failure :A130402-00003C : SRTP to PCM failure.


These entries occured with AMTMitelCRE version 1.6.4.42 and hot desking.

The error message was created by the following behaviour: It looks like the person logged out, logged in and immediately started a call. The CRE only added the device 100 milliseconds after the call started.

It will be addressed in a future release of AMTMitelCRE.
Belinda Frick
 
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