Amethyst Archive Errors and solutions

[Leon van Heerden]

This post lists issues that has been identified with Amethyst Archiving and how to address them.

Windows Shares

Error 95 : Security type
This is usually an indication of a protocol mismatch between the server and the client.
Try and add the Samba Version variable to the mount command.
add this to the end of the mount command:

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,vers=1.0

Supported "vers" values are 1.0, 2.0, 2.1, 3.0 and 3.02

Other security issues that could possibly assist:
When trying to mount a Windows Share from a Normal Windows Server without a domain, This error was encountered:

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mount error(95): Operation not supported
Refer to the mount.cifs(8) manual page (e.g. man mount.cifs)


Workaround: Set the security to type ntlm by adding the following to the end of your username on the Archive Configuration screen.

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,sec=ntlm

Error 13 : Wrong Username or Password
When you have the username, password or domain incorrect, you can get this error. Fix the log details.

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mount error(13): Permission denied
Refer to the mount.cifs(8) manual page (e.g. man mount.cifs)

This is another error that also means that the login and password is incorrect:

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mount: block device //192.168.0.1/AmethystBackup is write-protected, mounting read-only
mount: cannot mount block device //192.168.0.1/AmethystBackup read-only


Language Settings in Ubuntu
If the Language settings is not set correctly, you may see these tipe of errors in the Webadmin logs. This can be fixed by using the correct Language in the startup scrips of the Amethyst Server.

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GUARDIAN: Error checking system: '1.88' is not a valid floating point value

Set the follow value in the rc.local or the start of the webadmin.

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export LANG=C

Error 6: No such device or address

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Retrying with upper case share name
mount error(6): No such device or address
Refer to the mount.cifs(8) manual page (e.g. man mount.cifs)

This error means that the share name that you are trying to use is not correct. Check that the correct share name is used. If you browse to the server from a windows PC you should be able to see the shares listed.
For Linux you can run

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smbclient -L //192.168.1.1 -U 'domain\user'

This will list the shares.

Error 112: Host is down

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mount error(112): Host is down
Refer to the mount.cifs(8) manual page (e.g. man mount.cifs)


I can ping the IP, but the mount doesn't work.
running the Smbclient List shares gives an error:

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smbclient -L //172.18.0.250 -U datatex


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read_fd_with_timeout failed, read error = NT_STATUS_CONNECTION_RESET.
Receiving SMB: Server 172.18.0.250 stopped responding
session request to 172.18.0.250 failed (Read error: Connection reset by peer)
protocol negotiation failed: NT_STATUS_CONNECTION_RESET


Most online posts point to the fact that the Windows Firewall is blocking the File and print share.

UNDER INVESTIGATION.