Amethyst Supervisor released. Version : 1.5.10.4

[Belinda Frick]

Bug fixes
Fixed bug where Supervisor loses some Supervisor comments.
Supervisor is more robust than previous versions.
Fixed spelling mistakes.
Fixed bug where telephone number would not be saved when a new predefined search is created.
Fixed bug in audit trail.


New features

The main agent screen updates live, instead of refreshing every 10 seconds.
Search results can now be sorted in ascending or descending order.
A supervisor can now see the agent screen for AMTClients configured as CTI devices.
Changed AQM default to "B" instead of "A" after first review.
A warning pops up if you miss any AQM questions when doing a review.
Search between dates and times is now possible.
There is now a pop-up calendar to select dates.
Call details now shown on printed and emailed reviews.