MSL: How do I check if a device is connected?

[Belinda Frick]

Log into the Mitel page:

msl1-a.jpg

NOTE: The IP of the MSL can be found in AMETHYST under 'Configure Cardserver/CRE'. See SRC IP address.

Click on the 'Service Manger' link:

msl1.jpg

Click on the 'Secure Recorder Connection' option in the margin and then the 'Device' tab.
View under 'Connected' to see if the device is available for recording.

msl4.jpg

The cross in the 'Connected' column means not connected. The physical phone must be configured to point to the MSL.

Also see:
AMETHYST older than 1.6.4:
CRE recording: I want to add extension to be recorded
AMETHYST newer than 1.6.4:
AMETHYST 1.6.4 and AMTMitelCRE auto update MSL extensions

NOTE: to have access to the attachment, you need to be registered and logged in.