SLVR issues identified after an Amethyst installation.

[John Richard Procter]

SLVR:


1. Problem: The SLVR doesn't trigger to start recording.
Resolution: The trigger level is set too high. Set the
trigger lower [Refer to 'How to set your trigger level']

2. Problem: The SLVR starts recording and doesn't stop.
Resolution: The trigger level is set too low. Set the
trigger level higher [Refer to 'How to set your trigger level']

3. Problem: The SLVR doesn't trigger or start recording.
The vox bar doesn't move, even when the trigger level is dropped
to the minimum.
Resolution: The audio cable is not plugged into the
microphone port of the sound card. Plug the audio cable into
the microphone port.

4. Problem: The SLVR doesn't trigger. The client starts
recording when Windows sound plays.
Resolution: The incorrect recording device is selected.
Select only the microphone as the recording device. Set the volume
to about 90 % and mute the microphone playback. Also ensure that
the correct sound card is set as the preferred recording sound card.

5. Problem: The SLVR doesn't trigger or record at all.
Resolution: The microphone recording volume is set too low.
Set the microphone volume higher. Try at least 90%. If this is too
loud, try decreasing it in small intervals until the correct
volume has been found. [Refer to 'How to set your trigger level']

TROUBLESHOOTING: Tests to check USBClient and SLVR setup.
TROUBLESHOOTING: Terms used with Amethyst
TROUBLESHOOTING: SLVR issues identified after an Amethyst installation.
TROUBLESHOOTING: Problems common to SLVR and USBClient
TROUBLESHOOTING: USBClient problems
TROUBLESHOOTING: Settings in Topaz when using Amethyst
TROUBLESHOOTING: Amethyst Supervisor
TROUBLESHOOTING: Amethyst Server
TROUBLESHOOTING: Other general configuration problems