Information required:
- List of PC Names / IP address of the PC recording from the extension
Downloads required:
- http://www.datatex.co.za -> Downloads -> Amethyst Section
- Amethyst.Server.Windows.Install.1.4.1.2.exe
- Amethyst.Supervisor.Install.1.4.0.8.exe
- Amethyst.SLVR.Install.1.4.0.3.exe
- Amethyst.USBClient.Install.1.4.0.9.exe
- Amethyst.Amtrsmove.Install.exe
- Guild FTP daemon
- Firebird
Steps to follow:
- Download all the required software.
On the Amethyst Server: - Install the AMETHYST Server.
- Run the Server install.
amt.exe
AmtCreate.exe
amtrsmove.exe
amtrsmove.ini
amtserver.ini
amtsweeper.exe
amtsweeper.ini
DBCreate.exe
dbexpint.dll
fbclient.dll
Fix Database.bat
How to use amtrsmove.exe.html
midas.dll
msvcp60.dll
qtintf70.dll
winlicman.dll
amt.sql - Install the FTP program.
How do I install Guild FTP? - The Database:
- Install Firebird.
- Create the Database with amtcreate.exe.
Location : C:\Program Files\Datatex\Amethyst\Data\amt.fdb | 1 file.
On the Amethyst Supervisor PCs: - Install the following for each supervisor:
- The database: Install Firebird.
- Run the AMETHYST Supervisor install.
AgentQualityReports.exe
amtsuper.exe
amtsuper.ini
fbclient.dll
midas.dll
qtintf70.dll
On the Amethyst Agents PCs: - The database: Install Firebird.
- Install the USB / SLVR for each agent.
The following SLVR files will be extracted:
SLVR.exe
SLVR.ini
The following USB files will be extracted:
USBClient.exe
USBClient.ini
Configure each Agent in the ini file by changing the extension.
TOPAZ Setup: - ALSO SEE: I cannot see any call data on my supervisor screen?