All documents from the original Software Support Library (SSL)
Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks
by Belinda Frick » Fri Dec 09, 2011 3:02 pm
- Once the conversation is ended, the recording goes into wrap-up mode. It will encrypt the file. Depending on how big the file, it could use some processing. If for example your USBClient is configured incorrect, it can record continuously, see configuration:
- This could also be caused by a virus. Please install anti-virus software, check for spyware, etc.
NOTE: Schedule the update of the software and scanning outside recording hours, thereby not interfering with the recordings taking place.
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Belinda Frick
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