If you have a yellow line accross the screen with an install option on the top right-hand side click on it to allow the Media Player.
Click on 'Run' to install.
Your Media Player should now display.
If this does not work, please see:
- The Media Player button on Amethyst Supervisor doesn't work
- Windows 7: AMETHYST Supervisor cannot play recording
- Active Listning: I have no player displayed
Refer to 'Internet Explorer: Manage Add-ons' section. - Not being able to play recording from Supervisor