Critical mail: sweeper stopped ... enough space

[Belinda Frick]

I received the following critical e-mail, what does it mean?

--------------------- CRITICAL ERRORS START HERE ---------------------
[2012-07-25 12:19:09] Sweeper stopped, Could not find location with enough space.
---------------------- CRITICAL ERRORS END HERE ----------------------

The sweeper could not find a location to move the recordings to. The recordings is moved to the Exclusive drive.

Please do a 'Check Available Disk Space' to see if you have enough exclusive drive space - see forum post - How do I check disk space available on AMETHYST server?

• If no space on exclusive drive you have 2 options to free space:
  
  • Do a manual purge to free space or Enable auto purge.
    See forum post - Purging recording from Amethyst 1.5/1.6
    NOTE: Purge will only take place for recordings that has been archived.
  • Add additional storage (exclusive drive). You will need to contact Datatex Sales.
  • If you have additional storage (exclusive drive), but the sweeper does not pick it up proceed to next step.
• If the 'first' Exclusive drive is full and the a second drive is available, please check the settings under 'Configure Sweeper'. Thereafter stop/start the sweeper from the AMETHYST Webadmin Home page. To see if now sweeping use the 'View Call History' link. If not sweeping, use the view sweeper link and scroll down to last entry to see what is causing the sweeper not to process.