VoIPRecorder and CISCO: configure user names

[Belinda Frick]

Where do I configure user names for VoIPRecorder and the CISCO?

With Cisco, the HPX gives the calling party and called party names. The VoIPRecorder converts that to username and destination, depending on the call direction.

If the username is blank, the virtual extension table will be used to get a username based on the extension.

To configure user names in the virtual extension table see forum post:
How do I configure virtual extensions in AMETHYST?