I replaced the Mitel 5312 and now I can't configure it

[Belinda Frick]

I replaced the Mitel 5312 and now I can't configure it for CRE recording. It seems to load the settings, but then give the message:

Teleworker Contact Administrator.

Suggestion:

• Log onto the MBG.
• Check if the replaced phone is still listed and therefore using a license.
• If so, please remove it from the MBG (point to controller and then remove).
• Try to configure the replacement phone now.
  Refer to forum post: Setup for a Mitel 5212 extension for use with Amethyst SRC