SMDRLink: How do I see my call data?

All documents from the original Software Support Library (SSL)

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

SMDRLink: How do I see my call data?

Postby Belinda Frick » Wed Nov 17, 2010 8:06 am

Log into the ADMINISTATOR:

Configure SMDRLINK -> Set "Detail Log Mode" to "ALL".
of SMDRLink webadmin: Configure SMDRLINK -> In 'General Settings' sectiion -> Set "Log Level" to "ALL".
It will now list all the call data (from PABX).
Server Settings -> Stop SMDRLink, to stop SMDRLink.
Server Settings -> Start SMDRLink, to start SMDRLink.
View Logs -> SMDR Detail Log.
The log file will list all call data. Find example below:

Incoming call with no CLI:

Code: Select all
2005-10-25 07:06:00 - getPBX <== 25-10-2005|07:08:43|207|INCOMING|I||00|00|14|5|I_NORMAL|0|0|
2005-10-25 07:06:00 - getPBX ==> 25-10-2005|07:08:43|207|INCOMING|I||00|00|14|5|I_NORMAL|0|0||
2005-10-25 07:06:00 - Plugin data = 25-10-2005|07:08:43|207|INCOMING|I||00|00|14|5|I_NORMAL|0|0||
2005-10-25 07:06:00 - SMDR data [R:207|INCOMING|INCOMING|0:00:14|R0.00|2005-10-25|07:08:43||5|I|AUTO ATTENDANT 207|]


Incoming call with CLI:
Code: Select all
2005-10-25 07:54:12 - getPBX <== 25-10-2005|07:56:55|105|0437271009|I||00|00|41|5|I_NORMAL|0|0|
2005-10-25 07:54:12 - getPBX ==> 25-10-2005|07:56:55|105|0437271009|I||00|00|41|5|I_NORMAL|0|0||
2005-10-25 07:54:12 - Plugin data = 25-10-2005|07:56:55|105|0437271009|I||00|00|41|5|I_NORMAL|0|0||
2005-10-25 07:54:12 - SMDR data [R:105|0437271009|CAMBRIDGE - (ZA)|0:00:41|R0.00|2005-10-25|07:56:55||5|I|AUTO ATTENDANT 105|]


For each call record received from the PABX, you will get 4 entries
in the log file:
Line 1: The data string from the PABX (rawdata).
Line 2: Formatted by plugin.
Line 3: Formatted by SMDRLink.
Line 4: Added destination to SMDRLink format.


If you have no call data listed in your "SMDR Detail Log",
please check the following under : "Configure SMDRLINK"
Settings, example baud rate.
SMDRLink: How do I see which plugin is used?
Serial cable pin configuration for your PABX unit.
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm

Return to Support Archive's (Amethyst)

Who is online

Users browsing this forum: Google [Bot] and 1 guest