On the AMETHYST home page, click on Configure Supervisors link.
This will list all the supervisors allready configured.
To change an existing Supervisor, click on the suervisor name or
click on the "New Supervisor" link to create a new Supervisor.
To change a supervisors properties, click on the link with there name.
If you want to add a new supervisor, click on the New Supervisor link.
Both of the above options will take you to the same supervisor properties screen.
At the top of the screen are input fields for the supervisor name and password.
Below this there are 2 listboxes:
- One with all users with recording in the database and
- the other with all the accepted users for this supervisor.
Select the users from the left and click add to add them for the supervisor.
If the supervisor needs access to all the agents, check the All agents checkbox.
There are different levels of supervisors, select restricted or unrestricted per supervisor.
Each supervisor has a inactivity timeout, this can be set in the Supervisor Timeout.
If this was a new supervisor, the button at the bottom will read Apply insert.
If you edited an existing supervisor, the button will read Apply Changes.
The supervisor will now be in the list of supervisors.
To delete a supervisor, click on the link with there name.
At the bottom there will be a button labeled Delete supervisor.
Click this button to delete the selected supervisor.
Note: If you have configured the number of supervisor that matches your number of license then you will not have the 'New Supervisor' link.