I am using a LG LDK300 and cannot find some of my recordings

[Belinda Frick]

The LG LDK300 has virtual and physical extensions.

The LG GDK will only give off the virtual extension when using a pin code
(physical extension when not using a pin code). The pin code is linked to
the extension (virtual extension number).

If you are using USBClient with the LDK300 and virtual extensions, you
need to configure the virtual extension under "Configure Virtual Extensions"
and the USBClient.ini with the physical extension.

If your physical and virtual extension ranges overlaps, this will cause
problems. The extension that AMETHYST receives from SMDR data(this can be
virtual or physical - PABX gives it off as extension) will be looked up
under "Configure Virtual Extensions" and is mapped to the Windows login of
that extension. Since the PABX gives of either virtual or physical as an
extension there is no way AMETHYST will know when it is the actual virtual
extension. This will cause the call to be tied to the 'incorrect' user
(as per Windows login the virtual extension is mapped to).

Conclude:

Ensure that the virtual and physical extension range does not overlap. This
will apply for any PABX with virtual and physical extensions.