AmtMitel is used to collect call details from the Mitel 3300 ICP, in place of SMDR.
AmtMitel can run from a Windows PC or on the Amethyst Server. It connects to the PABX using MiTAI and forwards the translated call data directly to AMETHYST on port 27002. In a CRE solution, the CRE connects directly to the AmtMitel and requests the information in real-time.
It also has an option where TNG can connect to the SMDR port 27982 to receive an encrypted pip string, example:
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PDM:UgsHo9B5xO1RA1aj1m7D7lsOH+7QZMLsHQsdq9Fkw+pTCBzurSiK7R0JVqDTKMXvHXR13K0Gu5wtRxru0iiKoR1pQv2MMJf9IF9L/5Eoito=
PDM:UgsHo9B5xO1RA1aj1m7D61sJGe7QZMXqHQsYo9pjxORSDRLuqyiK7R0KVqbaKMTtHXJ106wHoZgzfm7u0ijGoR1HVtaLJ5O8El4Ko54o9ts=
Please use the PTopazPipe.dll version 2008.11.21.1 or newer as plugin.
Required:
Mitel PABX
On Windows, DotNET2 must be installed (Most new PCs already has this installed)
On the Mitel "Class of Service Option assignment" for all the phones and trunks that are to be used, these settings must be on :
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"HCI/CTI/TAPI Call Control Allowed" = YES
"HCI/CTI/TAPI Monitor Allowed" = YES
AmtMitel for Windows
Minimum version for TNG to work as AmtMitel Version 1.5.14.5 and TNG 1.0.6.0.
Configuration:
To forward SMDR to AMETHYST, enter the AMETHYST IP under
the AMETHYST section
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[AMETHYST]
AMTHOST=192.168.2.30
To connect to the Mitel, configure the PABX IP under.
Multiple IPs can be specified here and then multiple sections for the other PBXs can be configured.
This way one AmtMitel can connect to multiple PBXs.
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[CONTROLLERS]
192.168.1.2=
You need to specify the extension for this PABX IP:
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[192.168.1.2]
7318=
7328=
1000-1099=
And the trunks for this PABX IP:
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[192.168.1.2_TRUNKS]
1=
2=
100-129=
In the above example extensions 7318 and 7328 and the entire range from 1000 to 1099 will be monitored.
The trunks 1, 2, and the entire range from 100 to 129 will be monitored
Sample of AMTMitel.ini
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[SETTINGS]
#if you are not debugging something leave this 0 as the logs can grow very quickly
DEBUGLOGS=0
SMDRLISTENPORT=27982
SENDVIRTUAL=1
[MITEL]
KEEPALIVEINTERVAL=30
[AMETHYST]
AMTHOST=192.168.2.30
AMTPORT=27000
[CLIRULES]
0=Number|starts with|00|replace with|0|False|INCOMING
1=Number|starts with|00|replace with|0|False|OUTGOING
;2=Number|starts with|*100|replace with||False|OUTGOING
;3=Number|ends with|#|replace with||False|ANY
[CONTROLLERS]
192.168.1.2=
;192.168.0.2=
[192.168.1.2]
7318=
7328=
7353=
7398=
8313=
8341=
8372=
8457=
8466=
8471=
8483=
[192.168.1.2_TRUNKS]
1-33=
[192.168.0.2]
7000-7002=
[192.168.0.2_TRUNKS]
101-103=
[CLIRULES_SAMPLE]
0=Number|starts with|00|replace with|0|False|ANY