I changed my IP range, what maintenance is required?

[Belinda Frick]

If both AMETHYST server and Cardserver IP changed the following
cofiguration is required:

AMETHYST Webadmin:

AMETHYST webadmin Home page -> Configure server settings -> Configure network settings.
Enter the IP address for 'New Server IP'.

Note: When you click APPLY, the AMETHYST server will restart.

AMETHYST webadmin Home page -> Configure Cardserver Rules
If IP specified it must be configure for the new IP.

If 'Send call data to all card servers' is ticked, no configuration
is required with IP change.

AMETHYST webadmin Home page -> Configure Cardserver/CRE IP
Change the IP to commodate the new IP for the Cardserver.


Cardserver:

Stop the AMTCards service

Note: no recordings wil be taking place.

Change Cardserver IP address manually in Windows.

Change FTP server IP in the AMTCards.ini.

Start the AMTCards service.

Testing changes:

Log into AMETHYST webadmin using the new IP.
On the Home page select 'View Call' History, check if any
calls for the last hour. If so then the Cardserver can communicate
with AMETHYST.

If not, from the Home page select the 'Configure Cardserver/CRE'
link and check if it gives access to the configuration page.

If not then you need to check why the AMETHYST server cannot see
the cardserver. If able to open this page, click on 'View Logs'
to see the last entries in the amtcards log. This will tell you
if the amtcards/amtmitelcre is currently making recordings.

[kebogile Porogo]

Changing IP Address on Amethyst Server
When changing a new ip address to an amethyst Linux machine.

1. View current IP configurations on server by running 'ifconfig'.

Code: Select all

root@amethystvm:~# ifconfig
eth0      [/b]Link encap:Ethernet  HWaddr 00:50:56:90:7a:9e
          inet addr:10.1.112.125  Bcast:10.1.113.255  Mask:255.255.254.0
          inet6 addr: fe80::250:56ff:fe90:7a9e/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1

2. Edit the /etc/network/interfaces

Code: Select all

root@amethystvm:~# vi /etc/network/interfaces
auto eth0
iface eth0 inet static
address 10.1.112.125
netmask 255.255.254.0
gateway 10.1.113.251

3. Add the new ip address under eth0, on address field, 'write quit' to apply changes.

NOTE: A Reboot is required for changes to take affect, so ensure this change is after hours.