Calls Recoreded by citrix, do not have any info in Amethyst

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Calls Recoreded by citrix, do not have any info in Amethyst

Postby John Richard Procter » Tue May 03, 2011 2:45 pm

If the information in the supervisor do not show a number, destination and
duration, but the calls are in Topaz.

- Make sure that GuildFTP is working correctly.
- There must be a amethyst group and user,
- Right-click on guildftp, check that Allow logins are enabled (tick next to it).
John Richard Procter
 
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