How do I configure Amethyst in a CITRIX environment

[Belinda Frick]

Please note the following is required.

1. You need to have a working installation of Amethyst.
2. All card server installed and configured.
3. Good networking knowledge.
4. Good knowledge of CITRIX.
5. You have upgrade Amethyst to the most recent version

Installation Steps

1. Create additional FTP server accounts for every card server PC. DFM.EXE
2. Create additional FTP server acconts for each Citrix server AMTCLIENT.exe
3. Install and configure AMTSMARTSRV.EXE and DFM.EXE on Each Card Server.

[snap sample of AMTSMARTSRV.INI]

[NETWORK]
SERVERIP=192.168.1.1 ;TERMINALSERVER IP
SERVERPORT=27002 ;TERMINALSERVER PORT
CLASSC=001 ;THREE DIGITS AND UNIQUE FOR EVERY CARD SERVER
LOCALUDPPORT=27020 ;LISTEN FOR UDP COMMAND ON THIS PORT
BaseVoicePort=27030 ;CREATE ON VOICEPORT FOR EVERY CHANNEL e.g BASEVOICEPORT +
;CHANNEL

[CONFIG]
WORKPATH=.\work\ ; Where recordings .gsm and .dt1 are left for DFM.EXE

[CHANNELS] ; One for exvery channel
0=1 ; 1 = Enabled 0 = Disabled

[snap end]

[snap sample of DFM.INI]
[SETUP]
SOURCEPATH=\source\ ; Monitor this directory
TARGETPATH=\target\ ; Move to this directory. Ignore for FTP
SECONDS=60 ; Delay between moves
FTPFILES=1 ; 1= FTP to FTPSERVER and 0 = Copy to TARGETPATH
WRITEACTIONS=0 ; Keep detailed logs of all actions
WRITEERRORS=0 ; Write erors to log files. Needs to be on for
; WRITEACTIONS
CREATEPATHS=1 ; 1 = Create directories if they do not exist and
; 0 exit on error
ACTIVE=0 ; 1 = Active 0 = Idle
OVERWRITE=1 ; 1 = Overwrite if exists 0 = Do not overwrite
MINIMIZED=1 ; Not used at this stage
BACKUP=0 ; 1 = Create a backup before moving 0 = Do not
; create backup
SUBDIRECTORIES=2 ; 0 = None, 1 = Daily, 2 = Weekly and 3 = Monthly
BACKUPPATH=.\backup\ ; Basepath for backups and subdirectories will be
; created here.
FILEAGE=60 ; Only move files older that e.g. 60 seconds
FILEMASK=*.* : Filemask for files to b searched. Can be
; semicolon delimeted e.g. *.dat;*.gsm

[FTP]
FTPSERVER=127.0.0.1 ; Server to FTP too
FTPPORTR=21 ; FTP Server port
FTPLOGIN=guest ; Account login
FTPPASSWORD=guest ; Account Paasword

[snap end]

4. Install and configure AMTTERMSRV.EXE on the amethyst server

[snap sample of AMTTERMSRV.INI]

[NETWORK]
SERVERIP=192.168.1.2 ; Amethyst server AMT.EXE
SERVERPORT=27000 ; Port for above
LOCALTCPPORT=27009 ; Listen on this port
BaseVoicePort=27030 ; CREATE ON VOICEPORT FOR EVERY CHANNEL e.g BASEVOICEPORT +
; CHANNEL

[SETUP]
UPDATEAMT=1 ; 1 = Send info to Amethyst server 0 = Do not send.
; Use this to pre-configure before updating amethyst
USETHREAD=0 ; 0 = Use a timer to process message 1 = use a thread to
; process messages.
; Could be problem if Hyper Threading is On, on a
; XEON processor.

[USERS] ; One for every extension
207=004*|CardServerIP*|CardServerPort|CardServerStatus|*User or Extension| ->
UserHost|UserPort|UserStatus|CallsBetweenScreenShots|CallsToNextScreenShot| ->
SessionID|Number|Destination|Duration|When|

; Items marked with a * must be configured. The rest can be blank on configuration
; e.g. 207=004|127.0.0.1|||user1|||||||||||

[snap end]

5. Install and configure AMTFILEMAN.EXE on the amethyst server

[snap sample of AMTFILEMAN.INI]

[CONFIG]
WORKPATH=E:\Datatex\AmethystShared\ ; Where to look for files
TARGETPATH=.\target\ ; Where to copy files
LOGPATH=.\logs\ ; logfile base path
COPYMODE=0 ; 0 = FTP and 1 = Copy
MINIMUMFILESIZE=48000 ; Do not copy files less than this
; size but do delete

[NETWORK]
FTPSERVER=192.168.1.2 ; Where the FTP Server is

[snap end]

6. Install and configure AMTCLIENT.EXE on the amethyst server

[snap sample of AMTCLIENT.INI]

[NETWORK]
CITRIXHOST=192.168.1.1 ; Where AMTTERMSRV.exe is running
CITRIXPORT=27009 ; Talk on this port;

[FTP]
FTPSERVER=127.0.0.1 ; Server to FTP too
FTPLOGIN=guest ; Account login
FTPPASSWORD=guest ; Account Paasword

[snap end]