AMTClient 1.6.3.18 ftp IP reverts back to 127.0.0.1

[John Richard Procter]

AMTClient will browse the network for the AMETHYST server.
AMTClient and AMETHYST must be on the same subnet. If not
you will need to enter the entire AMETHYST ftp IP
individually for each AMTClient in it's ini.

In AMETHYST webadmin under 'Configure CTI Devices' there is
a global setting for 'ftp server', you can configure it there.

AMTClient requires the following access:

• TCP 21 - FTP port, USBClients use "active" FTP, and will use
  other random ports assigned by the O/S for FTP transfers.
  
  To do a manual ftp:
  
  On the AMTClient PC
  START -> RUN -> CMD
  
  ftp {AMETHYST server IP} and enter
  login with ********
  password is ***
  
  If no error message then FTP is allow. Click for error message to
  unblock unless strict access policy on network.
  
  
  • UDP 27002 - Client listen port, for Amethyst to send
    information to clients (USBClient, SLVR, Kyanite).
    
  • TCP 27004 - Integration port for Supervisor to start, stop
    or retrieve screenshots from clients.
    
  • TCP 27009 - AMTClient / Citrix server port
    
  • The AMTClient service must be allowed in the Firewall and policies.
    
    Why is my AMTClient service disabled?