Can not see all my agents on the AMETHYST supervisor

[Belinda Frick]

configured a supervisor on the server and made sure to tick all the agents
the supervisor must see and clicked on APPLY. All the agent or none of the agents
show on my supervisor screen.

* Make sure that the ticked agents are for the correct supervisor
and the APPLY button is grey.
* The SLVR's were first on USERANDCOMPUTER = false and now it is true, the user
names do not match anymore.