How to configure the SLVR

[Belinda Frick]

Example of INI file
TRIGGERLEVEL=14
SILENTTIME=15
WRAPUPTIME=10
SOUNDPATH=.\Data\
AUTOSHOW=1
MINLEN=20
AllowShutdown=1
;POSSIBLE SAMPLERATES can be 8000,11025 or 22050
SAMPLERATE=8000
AUTOCLOSE=1
; GSM or WAVE format
WaveFormat=GSM
; Bitspersample 8 or 16
BITSPERSAMPLE=8
; Chanels 1=mono and 2 = stereo
CHANNELS=1
WAVEINDEVICE=0
AUTOSTART=1
HIDEBUTTONS=0

[SERVER]
ENABLED=1
SEVERIP=192.168.15.7
SERVERPORT=27000
VOICEPORT=27001
LOCALPORT=27002
SENDEMAIL=0

[STATION]
EXTENSION=124
VERSION=3.3.1.2
FTPONLINE=1
USERANDCOMPUTER=0

[Agent Quality Management]
SCREENSHOTON=2
SNAPSHOTINTERVAL=30
SAMPLEINTERVAL=10
SAMPLECOUNT=9

What the fields mean
TriggerLevel = Gets changed from the program by dragging the scrollbar in the top
right corner.
SilentTime = After this amount of silence the recording will stop.
WrapupTime = After the recording has stopped the user has this amount of time to
enter notes.
SoundPath = Where the recording should be saved before FTP.
AutoShow = If the SLVR should popup when start recording. 0 = false, 1= true.
MinLen = The minimum length that a recording must be before it is accepted.
AllowShutDown= If the agent is allowed to shutdown the SLVR. 0 = false, 1= true.
SampleRate = The samplerate the SLVR records in.
AutoClose = If the SLVR should hide when finished recording.0 = false, 1= true.
WaveFormat = In what format the SLVR should record the file.
BitsPerSample= How many bits per sample should the SLVR record at.
Channel = 1 = Mono, 2 = Stereo.
WaveInDevice = This is the device the SLVR should use to record, change this from
properties screen on the supervisor.
AutoStart = Start recording when voice is detected. 0 = false, 1= true.
HideButtons = Hides the start and stop recording buttons.

ServerIP = The IP address of the server (Amethyst server).
ServerPort = The port at which amethyst must send its status.
VoicePort = The port at which amethyst must send the voice for online listen.
LocalPort = Port on which SLVR must listen for instructions.
SendMail = If emails must be sent for not recording and software down.

Extension = The extension of the phone where the SLVR is installed.
Version = The version of the SLVR. Updated by the program.
FTPOnline = IF SLVR must FTP the recording after recording.
UserAndComputer= Must SLVR send its name as just name or name and computer.
0 = false, 1= true.
ScreenShotOn = There are 3 choices. 0 = No screenshots
1 = Always screenshots
2 = Sample screenshots
SnapShotInterval = Every so many seconds a screen shot will be taken.
SampleInterval = Every so many calls, screen shots will be taken.
SampleCount = The current count of calls.