When does AMTMitelCRE start recording?

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When does AMTMitelCRE start recording?

Postby Belinda Frick » Tue Jan 13, 2015 2:11 pm

Our AMTMitelCRE software receives a stream message from the SRC to start recording,
the AMTMitelCRE has no control over the start stream message, for example:

OUTGOING:
As soon as you dial,
the SRC sends a stream message that the conversation started and AMTMitelCRE starts to record on that extension.

INCOMING:
As soon as you answer the call,
the SRC sends a stream message that the conversation started and AMTMitelCRE starts to record on that extension.

PLEASE NOTE:

  1. The AMTMitelCRE recording will always have the following call details:

    DATE-TIME (date of recording soft ware server)
    EXTENSION
    DURATION (as calculated by recording soft ware)

  2. AMTMitel sends call details for monitored devices only (extensions and trunks/lines). It provides AMTMitelCRE the following:

    NUMBER
    CALL DIRECTION
Belinda Frick
 
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