AMETHYST Supervisor error "Time out while getting recording"

[Belinda Frick]

When the Supervisor search for a recording it connects to the
database and searches for the recording, once the recording is
found, it notifies the Supervisor that the recording is found.
A time out can occure if process is more than 30 seconds long.

ALSO SEE: AMETHYST Supervisor error: 'Unable to complete network request to host "C"'
Check the log files:
AMETHYST Server
AMETHYST Supervisor
Messages file on the LINUX server
Under investigation!