Changing from USB recording solution to card recording

[Belinda Frick]

For each agent:
Close the USBClient
Remove the USBClient software.
By default it is installed in the 'C:\Program Files\Datatex\USBClient' folder.
Remove USBTap and cables (usb cable and flat phone cable).
Re-connect the telephone curley cord to the base of the phone
(where the flat phone cable was connected to the base of the phone).

Delete agents via AMETHYST Administrator.
See USBCLIENT section, under 'Remove Agent':
How do I remove an agent and add an agent for AMETHYST?

Install Smartworks drivers.
If the card server is supplied by Datatex, the Smartworks
drivers will be installed, but needs to be configured.
Configure NGX / LDA cards for your recording solution.
ALSO SEE: SMART analog card configuration.
ALSO SEE: Installing a NGX smarttap recording card

Install the AMTCARDS program.
If the card server is supplied by Datatex, the AMTCARDS
program will be installed, but needs to be configured.
Configure the AMTCARDS program.
ALSO SEE: How to install Amethyst card solution 1.5