Error in AMTSERVER.log: Error [5.7.1 Unable to relay

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Error in AMTSERVER.log: Error [5.7.1 Unable to relay

Postby Belinda Frick » Wed Nov 17, 2010 2:09 pm

Your SMTP (mail) server is not allowing it to send the error notification e-mail.

Make sure that the administrators can receive the critical error notification e-mails.

Check SMTP mail server settings.

The 'unable to rely' is when an e-mail is sent from AMETHYST to the mailserver, but the mailserver is blocking it from being sent externally. Critical e-mails to internal e-mail addresses, might still be received. You will need to contact your mail service provider to correct this.

I must stress though: THE CRITICAL E-MAILS MUST GET THROUGH.
Please ensure that the critical e-mails is received as setup.
Belinda Frick
 
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