AMETHYST 1.5: Setup of user detail with Line/Trunk recording

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AMETHYST 1.5: Setup of user detail with Line/Trunk recording

Postby Belinda Frick » Wed Nov 17, 2010 2:14 pm

Required:

AMTCards (for line recording)
SMDRLink (either Linux, installed by default on AMETHYST 1.5 server,
or the Windows version)
GetSet (installed by default on AMETHSYT 1.5 server)
GetSet WebAdmin (installed by default on AMETHSYT 1.5 server)

Overview:

When using a card solution for line recordings, the line is not
configured for user detail. The card server configuration relates to
the recording setup for that line. To get user details for the extensions
you need to enable GETSET and setup your users for the extensions in GETSET.

Steps:

Install and Configure the AMTCARDS for line recording.
See the 'Channel Configuration' section in How to install Amethyst card solution 1.5

Setup SMDRLink for call details.
ALSO SEE: How do I setup SMDRLink(Windows) to send call data to AMETHYST?

Once the line recording configuration is done and call details
is received, proceed with setting up the user details for the
extensions. Please go to section 'What would I use GetSet Webadmin for?'
in SSL, How do I setup GetSet with SMDRLink (Windows)? and
see the section 'Extension list (For use with SMDRLink)' for setup.

Enable GetSet.
ALSO SEE: How do I install and setup GETSET?
Belinda Frick
 
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