AQM is completed but the status does not change from A to B

[Belinda Frick]

After you have done the AQM, click on 'Save AQM' and 'Apply Changes'.
When you return to the 'Search Recordings' screen to view your call
information, it will still be marked as 'A'. This is because the data displayed
was selected from the database before it was updated with your AQM review.
If you click on 'Search Fileds' you will then see it change from A to B.

Explanation:

When you click on 'Search Fields' the database is read again and the updated data is
then selected from the database for display.