How do I enable screenshot for USBClients?

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How do I enable screenshot for USBClients?

Postby Belinda Frick » Thu Nov 18, 2010 1:42 pm

Log into AMETHYST webadmin.
Select 'Configure Agents'.
Only agents in STANDBYE mode can be updated.
Click on 'Properties' for the agent you want to edit.
Under 'Agent Quality Management', enable AQM marking
and set the interval for screenshots.
Click on APPLY.
Make a test call and search for the recording. The screenshot
will be attached (provided within interval duration range).
Belinda Frick
 
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