How do I check how many callers choose which language?
For some PABX's the hunting group number is given off as
an extension number. Find the hunting group number (usally
6000 or 7000 or 8000) and pull a report selecting only this
number.
ALSO SEE: TOPAZ report: How do I list calls per extension?
How do I check how many callers choose which service?
The hunting groups have fixed extensions. Group these
extensions together using for example the sections in
[TOPAZ -> DATA -> EXTENSION]
Setup a report for incoming calls for the section (hunting group).
ALSO SEE: TOPAZ Report: Grouped by extension for a section