When I pull a report for today/yesterday the gears just turn

[Belinda Frick]

This could be a browser issue(java scripting) or data corruption.

• On the browser page, check if any errors displayed.
  If popups are blocked, you will have a yellow bar with a click here option
  to allow popups - please enable.
  
• Check in the TNG logs for any errors.
  
• Upgrade TNG to the latest version - better logging of errors.
  
• Ping the TNG server from the PC you are trying to pull the report from to ensure this is not a network/access issue.
  
• For resource issue see TNG requirements - Key features and requirements to run the TNG software
  
• See forum post - When I pull the report a second time, the gears just turns
  

Under investigation