The log files are normal text files, you can use NotePad to view them.
Log files:
If the TAPI is down, TOPAZ will not be receiving data.
The TOPAZ log is in C:\Program Files\Datatex\Topaz\topaz.log
If the log file is not to big, you can view it
in TOPAZ > RUNNING LOGS
RUBY TAPI log is in C:\Program Files\Datatex\Ruby\Tapi\rubytapi.log
If the RubyTAPI is down, Ruby will not receive information.
The Ruby log is in C:\Program Files\Datatex\Ruby\ruby.log