By default RUBY does not allow change of group
by the agent.
To change this default setting:
RUBY Supervisor -> RUBY Configure -> Agents -> Modify Agent
Set "AllowChangeGroup" to "Y".
Click on OK, to save changes.
RUBY: Allow change group by agent
Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks
1 post
• Page 1 of 1
RUBY: Allow change group by agent
by Belinda Frick » Wed Dec 08, 2010 9:07 am
- Belinda Frick
- Posts: 3808
- Joined: Fri Nov 12, 2010 4:25 pm
1 post
• Page 1 of 1
Return to Support Archive's (RUBY2)
Who is online
Users browsing this forum: No registered users and 1 guest