RUBY Agents reverting to the wrong group

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

RUBY Agents reverting to the wrong group

Postby Belinda Frick » Wed Dec 08, 2010 10:42 am

General:

Make sure you are running version 2.3.7. or newer
This goes for the server, supervisor and pcboards.

Do the following:

Close RUBY2 Server.

This is very important! : Close all the RUBY PCBoards.

Open the RUBY2 Config program
C:\Program Files\Datatex\Ruby2\Config.exe
Click on "Agents" Tab
Click on "Modify".
On the left, change the "group" number
On the right, change the "groupid" number
Before you click on "Update RUBY",
make sure you changed the group number under
"group" AND "groupid".
Once you did the "Update Ruby", click on "Close"

Re-start RUBY Server.
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm

Return to Support Archive's (RUBY2)

Who is online

Users browsing this forum: No registered users and 1 guest