How do I setup RUBY on the Panasonic KXTD?

Moderators: Leon van Heerden, Luanda_Junzi, Belinda Frick, Lee Hendricks

How do I setup RUBY on the Panasonic KXTD?

Postby Belinda Frick » Wed Dec 08, 2010 10:43 am

Panasonic TSP:

First install the Panasonic software and get it to receive data.

How do I install DTP on a Panasonic KXTD?


Use the monitor program to check that DTP is receiving call data.
Panasonic tools to check if TAPI is received from the KXTD

DTP:

Once the Panasonic TSP is receiving data, start installing the
Datatex software.

Install DTP

RUBYTAPI:

Install RUBYTAPI

RUBY2:

Once the RUBYTAPI is receiving data, proceed with installing the
RUBY call centre management software.

How to configure Ruby for different Call Centre setups
How do I install RUBY2 from the internet
I cannot see my agent status in RUBY Supervisor
No information on the RUBY Wallboard


This document is incomplete!
Belinda Frick
 
Posts: 3808
Joined: Fri Nov 12, 2010 4:25 pm

Return to Support Archive's (RUBY2)

Who is online

Users browsing this forum: No registered users and 1 guest

cron